FAQ

Check-in begins at 4:00PM. If an early check-in is needed, call us and we will do everything we can to accommodate if possible. Check-out is at 10:00AM on your departure day. Please remember to place the keys on the kitchen counter and leave the front door unlocked. The cleaning crew will arrive @10am.

The day of arrival, the unit will be unlocked and the keys left on the kitchen counter.. You will receive a property specific check-in packet 7 days prior to your arrival via email. Included in this packet will be the directions to the home, Wi-Fi log-in, as well as additional information on the property.

There is a 25% deposit required to reserve our vacation properties, the remaining balance is due 60 days prior to arrival. If you would like to split payments on multiple cards please notify us at the time of booking.

Cancellations made thirty (60) days or more prior to the arrival will be refunded less a $200 cancellation fee. If a cancellation is made within thirty (30) days of the arrival there will be no refund issued.

Both bed and bath linens are provided with our rentals. We stock each property with a starter set of paper towels, toilet papers, trash bags, and detergents. The starter set will likely not last the entire duration of your stay. Please check property listings for specific property amenities.

You must be at least 25 years old to rent any of our properties.

Damage Protection Plans are required for all our vacation rentals and are non-refundable. They protect both the guest and the homeowner in the event that any accidental damage occurs during the rental. Please be sure to report any damages to Palm Island Stays prior to check-out.

Most guests arrive to Palm Island using the ferry, operated by Palm Island Transit (www.palmislandtransit.com)
Regular hours of operation are
Sunday through Thursday: 6:30am to 10:00pm
Friday 6:30am to 11:00pm
Saturday 6:30am to Midnight

Car and passengers round trip: $55.00
10 Round trips: $380.00

For more information contact them @ 941-697-8809

2000 Panama Blvd, Englewood, FL 34224